Privacy Policy
Last updated: February 6, 2026
Introduction
At Scenario ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account (email address, name)
- Complete your profile or preferences
- Connect with a partner using an invite code
- Contact us for support
Usage Information
We automatically collect certain information when you use the Service, including:
- Device information (device type, operating system)
- Log data (access times, pages viewed, app crashes)
- Usage patterns (features used, scenarios completed)
Scenario Content
When you create characters, play scenarios, or use the dialogue coach, this content is stored to provide the Service. We do not read, share, or analyze the content of your scenarios for any purpose other than providing the Service and improving AI features.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Create and manage your account
- Connect you with your partner
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve the Service
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:
- With Your Partner: Scenario content is shared between you and your connected partner as part of the Service's core functionality.
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
- Legal Requirements: We may disclose information if required by law or to protect our rights, privacy, safety, or property.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request portability of your personal information
To exercise these rights, please contact us at privacy@tryscenario.com.
Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@tryscenario.com
- Contact form: /contact